19+ Adult
social play
FUTONHANZAMSKYFIRE PALACE
Star Vault200,000 Enter free

Private Player Care channel

Support
Portal.

Write to a human about a break, account restriction, deletion, privacy or a technical problem. For immediate gambling-behaviour support, use the independent Canadian directory below.

support@futon-hanzam.comNO PAYMENT SUPPORTCANADA 19+
Private message / encrypted route

Open a protected line.

Choose the request, leave the details and Player Care will reply to the email attached below. Never include a password.

Care channel readyNo payment or purchase support
Private support request · no password needed

Direct email

One published contact

Support and privacy questions can also go directly to support@futon-hanzam.com.

Independent help

Support beyond the palace

Find free, confidential support through the Responsible Gambling Council's Canadian help directory. No FUTON HANZAM account is required.

Private Player Care channel

Make space.

Ask for a break, a profile restriction, deletion or privacy help. Your note goes privately to support@futon-hanzam.com.